Need some help? You can find the answers to our most frequently asked questions asked by our customers here.
Sinx.com is a video marketplace that gives you a safe and flexible way to consume content.
Yes of course. All content and links are monitored so that you dont need to worry about any of the latest malware , phishing and virus problems.
Registration is easy. Simply go to the registration page, input your email address and password , then confirm your email address onscreen with the code you received by email. Thats it.
Yes, Sinx is free of charge to register and open an account. If you would like full functionality then you need a Sinbux subscription package which starts from only 19.99
A Sinbux subscription enables the full functionality of your account, backup library, making purchases , adding non recurring credits etc.
We pay 25 Sinbux (credits) per user you refer, Share our links everywhere on the internet & earn $$$.
Click here for more information.
This is very easy, to the right hand side of the video you will see 3 small dots. Click that icon and select report, after that you just follow the simple instructions.
This is very easy, to the right hand side of the video you will see 3 small dots. Click that icon and select feedback, after that you just follow the simple instructions.
We have a dedicated 24/7 support team on hand to assist with any issues/problems you encounter.
Simply click here to raise a ticket.
Safeguarding our children is a must, to help with this we have put together some important links below.
- Windows Parental Control Software
- Apple Parental Control Software
- Parental Control Bar
- More tools
Absolutely not, That’s 100% correct. You will never experience any cross sales or hidden fees.
Everything related to your account and the features we offer on Sinx.com can be found here.
A while ago, we introduced cashtags to sinx as possibility to gain access to videos by topic.
Unfortunately, this feature hasn't gained the traction with the users that we expected so we've made the difficult decision to remove cashtags.
Pay-per-Video (VOD), Countless new videos at best prices & great discounts.
Click here for more information.
Pay-per-Channel will give you access to all content within that channel and anything added to that channel within the 30 days of your channel subscription.
All of the videos you have ever purchased at Sinx, or have already added to your library are accessible forever. Even if they are no longer available in the store or channel, they will be in your backup cloud. All you need to keep this access is an active Sinbux subscription or a your Account to be in Standby Mode.
By using our Bonus $$$ program.
Click here for more information.
Using Sinbux (credits) is simple: see something you like , click it and basically that`s it. NOTE - we will always ask for the last 4 digits of your verified card to confirm your purchase.
Any activity involving real money or sinbux ( credits ) require the last 4 digits of your verified card, without this no transactions can be made.
Under your profile you have a link named "subscriptions". Simply click that to manage all subscriptions, cancel and reactivate.
Under your profile you have a link named "payments". Click that and you will see everything you have ever purchased.
Yes of course, you have full control through your dashboard within your profile.
We send notifications to keep you informed of any important information regarding SINX and your account. This can be upgrades, new additions, news or specials to make your experience even better.
All you need to do is click Settings under your profile and then follow the onscreen instructions.
Setting your preferences in your profile will make it simple for you to see only the content you want to see and to get rid of the stuff you don't like, this is an optional feature and doesnt have to be used.
In order to close your account please Click here. You will need to select the topic close my account and then follow the instructions. Our support staff will take care of this process with you. Please note that if you close your account we will delete all information that was related to the account, this includes any stored content you may have purchased in the past.
If it's about money, payments and purchases then you are in the right place.
We have 3 Sinbux subscription options available to suit your usage, 19.99 ( 15 Sinbux ), 29.99 ( 25 Sinbux ) and 49.99 ( 45 Sinbux ).
Yes, you can control your Sinbux subscription from the Payments link within your profile.
Your account will go in to Standby Mode where you will be able to access any content that you have unlocked. This mode will deduct 4.99 Sinbux (Credits) each month.
Yes, as long as you have an active subscription to a Channel you can access those videos.
No, as long as you have credits on your account you will have access to the content that you have unlocked. This is to ensure that you do not close an account with credits on it that you can no longer use.
Click, add Sinbux link or payments under your profile, on the right hand side you will see all options. Simply click the amount you would like to purchase and then confirm with the last 4 digits of your verified card.
Of course, One click payments take away the hassle of filling in all your information everytime you require a new purchase. All you need to do is click your purchase, confirm with the last 4 digits of your verified card "enter". This is to prevent unauthorised purchases and keep your account safe.
This is simple, it is to keep the site and you, safe and secure for all by ensuring only the person who owns the card can make any transactions / payments.
Click "Verify My Card" when logged in, this link can be found at the top of your dashboard or by clicking your profile. Once clicked you simply follow the onscreen instructions.
3D Secure protects a buyer's credit card against unauthorized use when shopping online. It uses a password related to the card or an instantly generated code (mTan) that is sent by SMS or push notification (app) to the buyer. The buyer confirms the purchase by entering this password or code during the payment process. It's some type of 2-Factor Authentication
We accept all major credit, debit cards and virtual cards.
It will appear as " DMM Digitial " or " Digital " and not mention products, services or adult content anywhere.
We use the very latest in secure servers and SSL technology on all transactions without any exceptions. All our billing partners are certified, monitored and regulated. We only work with reputable billing companies that are compliant with Visa, Mastercard and all other major payment providers since many years.
It doesnt matter, we convert any currency.
Please refer to our refund and chargeback policy by clicking here.
Chargebacks are criminal and cause additional costs and are not acceptable. Click here for more information about our refund and chargeback policy.
Start uploading your content and make extra income with our easy-to-use guide available to all customers.
Yes you can! Just head over to www.sinxco.com and get all the information you need to get started.
Of course, we have a standard system built inside for studios to refer and an advanced for traffic professionals which can be registered for here.
If you cannot find the answer to your question in our FAQ or just need some extra help then please use the form below. Please choose the correct topic when contacting us.